Frequently Asked Questions

Please reach us at info@opentrailsrentals.com if you cannot find an answer to your question.

How Much Does a Rental Cost?

Much like a hotel or resort our prices very based on the camper you choose and the time of year. The best way to find a price is to select the trailer you are interested in and click on book now.

Do you offer discounts?

We strive to keep our prices low for everyone! This being said we do not offer any discounts from our already low prices.

What Happens if their is an issue with my rental?

If you experience any issues or have any questions while on your reservation you can always reach out to us via Text, Call, or email. If you have an issue with your rental unit that causes you not to be able to use it we will refund you the amount for the nights not used. We strive to do the best we can to serve our clients. Do know that sometimes things happen with equipment and if so we will try to accommodate the best we can.

What do I do if I have a tire blow out?

We provide spare tires as well as tools in each of our rental units to ensure that you are able to stay on the road and remain safe. If you do not feel comfortable with changing a tire yourself we suggest that you speak to us about the roadside assistance option at the time of booking your reservation.

Can I contact you after Hours?

Absolutely! If you have one of our rentals and you have a problem after hours we are here to help. We will provide you with an emergency number at the time of pickup.

Can I use my own insurance for a rental?

Yes. You may use your own insurance policy for your rental if you provide us with an auto insurance binder that shows your insurance company will provide insurance for your rental. Please reach out to us after you have gathered that information so we can upload your documents to your reservation.

Do I have the option to not have insurance?

NO! There is no option to not have insurance for your rental. Either provide us with your insurance or contact our staff to get 3rd party insurance setup for your rental.

What is your Delivery Fee Charge?

We will deliver and setup your camper up to 75 miles from our location. The cost for delivery and setup is $3.00 per loaded mile. There is a $75 minimum order.

What all is provided?

We provide everything you need to have a fun and safe adventure. A list of all included items is with each rental. Think you need something that is not listed? Give us a call and we can try to help.